SumUp
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
SumUp Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SumUp has 2.2 star rating based on 27 customer reviews. Consumers are mostly dissatisfied.
36% of users would likely recommend SumUp to a friend or colleague.
- Rating Distribution
Pros: Good system, Keine, No monthly subscription.
Cons: Appalling customer service, Customerservice is not reachable or available, Es funktioniert nicht.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SumUp has 2.2 star rating based on 27 customer reviews. Consumers are mostly dissatisfied.
36% of users would likely recommend SumUp to a friend or colleague.
- Rating Distribution
Pros: Good system, Keine, No monthly subscription.
Cons: Appalling customer service, Customerservice is not reachable or available, Es funktioniert nicht.Recent recommendations regarding this business are as follows: "Keep going", "I want to good to work.", "This company gets results", "Avoid", "Loyalty".
Most users ask SumUp for the refund as a solution to their issues.
Consumers are not pleased with Website and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top SumUp Reviews
"Paymend"
Ladies and Gentlemen. I am a customer of SumUp. My customer paid 200 instead of 100 using the SumUp card reader because I accidentally typed 200. As far as I...
"Advice on products"
Still waiting to TALK to someone Can someone in UK office please phone me on 0149443**** UK on Monday afternoon UK time
Change profile details
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: My account is not working.
Please open my accountPlease open my account.
User's recommendation: I want to good to work.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mirfield, Kirklees
Fraud
User's recommendation: This company gets results
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Madrid, Madrid
Not accepting my email
User's recommendation: Si
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rochdale, Rochdale
Error Sumup
Schwabisch Gmund, Baden-Wurttemberg
Paymend
Chesham, Buckinghamshire
Advice on products
Paris, Paris
Plainte
Madame, Monsieur
Ma cliente, Madame Brettes, ayant l'identifiant marchand suivant : MFNG4PVX, rencontre une difficulté avec son terminal de paiement Summum. Elle a effectué une certain nombre de transaction le 9 décembre et vous restez lui devoir une somme de 448,04 .
Elle vous avait adressé un RIB et demandé à ce que ces sommes soient transférées sur son compte personnel tenu au CIC les Halles à Paris mais cela fait plus de 6 jours et elle na reçu aucune somme alors que vous prétendez reverser les sommes sous 2 à 3 jours.
En conséquence, je vous mets en demeure, par la présente, de lui restituer cette somme sur le compte suivant avec ce RIB et ce dans les meilleurs délais.
Je vous en remercie par avance et compte sur votre diligence pour résoudre ce problème.
Très cordialement
Michel MIZRAHI
Avocat à la Cour
Chesham, Buckinghamshire
Advice on products
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My sumup machine is blocked
Preferred solution: My sump card reader is blocked
Schlieren, Zurich
Resolved: Don.t work
Company fixed the issue and I have been provided with full refund.
User's recommendation: Ibdon, know
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Réception virement bancaire
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Douai, North
Problèmes d'indentifiants
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: I can’t login to SumUp account
Company fixed the issue and I have been provided with apology.
Enquiry
- Good system
- Not aware who the taxi driver is
Preferred solution: To get the good back
User's recommendation: Keep going
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vlaardingen, South Holland
Resolved: Device blocked
- Customerservice is not reachable or available
Preferred solution: Solve the problem, the machine was oke but they blocked our machine without any reason. And are not reachable for a silution for 3.5 weeks aleeady. We lose a shipload of money during this months holidays...its a shame
User's recommendation: Do not go for SumUp they block you and there custumer service is not reachable, not by phone and not by mail
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